FAQs

Answers to your Questions

SHIPPING INFORMATION

What Shipping Methods Are Available?

Air & Land freight can be arranged for all orders.

Air & land freight is calculated on your order once received. All freight charges are calculated at cost and are inclusive of GST.

-Freight charges apply for all orders.

-No back orders will be held for later shipping unless otherwise approved.

-Indent orders will be taken and managed to agreed delivery dates noted on the order documentation.

-We cannot guarantee any delivery dates as our courier service is independent. We do not accept any responsibility for delays to your business that our courier delivery service may cause.

Do You Ship Internationally?

Yes, international shipping can be arranged for all orders.

 

How Long Will It Take To Get My Package?

This depends largely on the courier and the service you have requested. 

Domestic postage takes approximately 7 days and cost +-$10

International postage takes approximatly 14days and costs upward of $25

ORDERS AND RETURNS

How do I place an Order?

How Can I Cancel Or Change My Order?

Do I need an account to place an order?

How Do I Track My Order?

Who should I to contact if I have any queries?

How Can I Return a Product?

PAYMENT INFORMATION

What Payment Methods Are Accepted?

Is Buying On-Line Safe?

Any unanswered questions? Contact Us